Write to us in the app — in your case messages — call us or visit our office in Wrocław.
Contact
- Office
- PL360• (Kostiantyn Soldatko), ul. Powstańców Śląskich 5 lok. 405, 53-332 Wrocław
- Phone
- +48 787 451 787
- kontakt@pl360.eu
- Opening hours
- Mon–Fri 8:00–17:00; Saturday — by appointment; Sunday — closed
In the app
- Case messages — the “Messages” tab.
- Your data and GDPR requests (access, copy, correction, deletion) — “Profile → My data (RODO)”.
- Consents — “Profile → Consents”.
- You're talking to artificial intelligence (AI), not a consultant. The assistant only explains and suggests: it doesn't file applications, pay or make decisions. For anything important, message your consultant.
Frequently asked questions
Can PL360• staff ask me for an SMS or e-mail code?
No. Never share codes with anyone — PL360• staff never ask for them.
Is the app paid?
No. The account, documents, case stages, messages, partner requests and notifications are free. Legalisation services are paid under a separate contract and price list; you pay at the office or by bank transfer — the app does not accept payments.
Does PL360• guarantee a positive decision?
No. The decision is issued by the voivode; PL360• does not guarantee its content or timing. PL360• is not a law firm.
How do I file a complaint?
In the app or at the office: say what the complaint concerns and what you expect. We reply within 14 days.
How do I get a copy of my data or correct it?
In the app: Profile → My data (RODO). We reply without undue delay and within one month at the latest.
How do I delete my account?
In the app: Profile → My data (RODO) → Delete my account and data. Details: account deletion.
What are the technical requirements?
A smartphone with an up-to-date system, internet access, a phone number that receives SMS and an e-mail address.