You check the status with the voivodeship office handling your case — by phone, by e-mail or online. Online checks are available in: Dolnośląskie (Wrocław), Lubelskie (Lublin), Mazowieckie (Warszawa), Opolskie (Opole), Pomorskie (Gdańsk), Wielkopolskie (Poznań).
MOS only shows that the application was sent (status 'Przesłany'), the UPO receipt and the filing certificate — it does not show further progress.
Have ready: your case number (znak sprawy), the MOS application number, your name as in your passport, date of birth and passport number. Many offices answer faster by e-mail.
Phones and websites by voivodeship
After an appeal — the Office for Foreigners
If your case is at the second instance (after an appeal), ask the Office for Foreigners (UdSC): hotline +48 47 721 76 75 (Mon–Fri 9:00–16:00).
Frequently asked questions
How can I check my residence card case status online?
Online checks are available in: Dolnośląskie (Wrocław), Lubelskie (Lublin), Mazowieckie (Warszawa), Opolskie (Opole), Pomorskie (Gdańsk), Wielkopolskie (Poznań). Elsewhere use the voivodeship office's hotline or e-mail.
Does MOS show the stage of my case?
No. MOS shows the status 'Przesłany', the UPO receipt and the filing certificate; further progress is not visible.
What should I have ready before calling the office?
Your case number (znak sprawy), the MOS application number, your name as in your passport, date of birth and passport number. Many offices answer faster by e-mail.
How do I check the status of an appeal?
At the Office for Foreigners: +48 47 721 76 75 (Mon–Fri 9:00–16:00).