Residence cases of foreigners living in the Zachodniopomorskie voivodeship are handled by Zachodniopomorski Urząd Wojewódzki w Szczecinie, ul. Wały Chrobrego 4, 70-502 Szczecin. Average decision time for temporary residence in 2026: 465 days (60 days by law).
Address and contact
- Office
- Zachodniopomorski Urząd Wojewódzki w Szczecinie
- Department
- Wydział Spraw Cudzoziemców
- Address
- ul. Wały Chrobrego 4, 70-502 Szczecin
- Phone
- +48 91 441 20 00
- Case number at the office
- Numer sprawy
Waiting time
| Year | Temporary residence — average |
|---|---|
| 2023 | 452 days |
| 2024 | 472 days |
| 2025 | 465 days |
| 2026 | 465 days |
By law: 60 days (temporary residence), 6 months (183 days — permanent residence and EU long-term resident). More on deadlines.
Case status
Have ready: your case number (znak sprawy), the MOS application number, your name as in your passport, date of birth and passport number. Many offices answer faster by e-mail.
- +48 91 441 20 00 — Hotline for foreigners · Mon–Fri 8:00–15:00
Answering machine 24/7 in Polish, English and Ukrainian (press 1/2/3), including information about your case. Consultants Mon–Fri 8:00–15:00: press 6 — card pick-up, 7 — other questions. - +48 94 342 83 38 — Branch office · Koszalin · Mon 9:00–17:00, Tue–Fri 8:00–15:00
Fees
Stamp duty: 340 zł (temporary residence), 440 zł (temporary residence and work), 640 zł (permanent residence, EU long-term resident); residence card: 100 zł. All amounts.
- Stamp duty for the permit
- 20 1020 4795 0000 9302 0277 9429
Urząd Miasta Szczecin, Wydział Podatków i Opłat Lokalnych, pl. Armii Krajowej 1, 70-456 Szczecin
Transfer title: opłata za udzielenie zezwolenia na pobyt czasowy dla … (rodzaj sprawy + imię i nazwisko) - Residence card issuance fee
- 66 1010 1599 0055 9722 3100 0000
Zachodniopomorski Urząd Wojewódzki (NBP O/O Szczecin)
Transfer title: opłata za wydanie karty pobytu dla … (imię i nazwisko)
Check the account number on the office website before transferring.
Appeal, ponaglenie, court complaint
- You file an appeal against this voivode's decision and a ponaglenie at this office (address above) — both are addressed to the Head of the Office for Foreigners.
- A complaint about inaction or delay is heard by WSA w Szczecinie (the voivodeship administrative court), ul. Staromłyńska 10, 70-561 Szczecin — you file it via this office.
Frequently asked questions
How long does a residence card take at ZUW Szczecin?
The average temporary residence decision time at ZUW Szczecin in 2026 was 465 days (MSWiA data up to 6 July 2026); by law — 60 days.
How do I check my case status at ZUW?
Phone: +48 91 441 20 00 (Mon–Fri 8:00–15:00).
Where do I pay for the residence card?
Stamp duty for the permit: Urząd Miasta Szczecin, Wydział Podatków i Opłat Lokalnych, pl. Armii Krajowej 1, 70-456 Szczecin, 20 1020 4795 0000 9302 0277 9429. Card fee: Zachodniopomorski Urząd Wojewódzki (NBP O/O Szczecin), 66 1010 1599 0055 9722 3100 0000.
Which WSA court hears complaints about this voivode's inaction?
WSA w Szczecinie (ul. Staromłyńska 10, 70-561 Szczecin); the complaint is filed via: Zachodniopomorski Urząd Wojewódzki w Szczecinie.